Send from your own WhatsApp (assisted)
Open a ready WhatsApp message on your phone or WhatsApp Web with one tap — no ban risk, and logged on the lead's timeline.
Updated 5 Oct 2026
On this page
Assisted WhatsApp opens WhatsApp — on your phone or WhatsApp Web — with the lead’s chat and a ready message, for example a shortlist link. You press send yourself. Nothing unofficial is connected, so there is no risk to your number, and every plan includes it.
Use it
- On a lead, a share dialog or a property, choose WhatsApp (or Open WhatsApp after creating a share link).
- WhatsApp opens with the message filled in. Check it and press send.
- PropZolo records on the lead’s timeline that you opened a WhatsApp message to them.
When to use which WhatsApp
| Assisted | Official (Cloud API) | Linked (unofficial) | |
|---|---|---|---|
| Sends from | Your phone, you press send | Your company’s business number | Your own number, through PropZolo |
| Replies in the PropZolo inbox | No | Yes | Yes |
| Templates, reminders, broadcasts | No | Yes | Never |
| Risk to the number | None | None | Can be banned |
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Related articles
- Share properties with tracked linksSend one or several properties as a branded shortlist page, see who opened what, and act on hot signals.
- Linked WhatsApp (unofficial) and its risksAgents can link their own WhatsApp to see customer chats in the inbox and reply from PropZolo — read the risks before you switch it on.
- Connect WhatsApp Business (Cloud API)Connect your own WhatsApp Business Account with Facebook in one click, or with your own Meta app credentials, and keep the number healthy.
- WhatsApp templates and approvalsCreate templates with CRM-field variables, submit them to Meta, understand categories and fix rejected templates.
Still stuck?
PropZolo support answers in the app and by email. Something down for everyone? Check the status page.