Set up email sending
Add senders, verify your domain with SPF, DKIM and DMARC records, and understand tracking and unsubscribe links.
Updated 5 Oct 2026
What you need
- Permission to manage channels (Owner or Admin by default)
- Access to your domain's DNS settings (GoDaddy, Hostinger, Cloudflare or your IT team)
Your team can email leads from PropZolo — one-to-one from the inbox, and through automations, follow-up plans and broadcasts. Mail looks best and lands in the inbox (not spam) when it comes from your own domain.
Add a sender
- Go to Settings → Communication → Email and choose Add a sender.
- Enter the from name and from address (for example Nair Realty ·
hello@nairrealty.in) and an optional reply-to. - Make one sender the default sender.
Until your domain is verified, mail goes out from PropZolo’s address on behalf of your company, with your company name — it works, but verified mail is trusted more.
Verify your domain
- PropZolo shows the DNS records for the sender’s domain: SPF, DKIM (each sender’s domain gets its own key) and DMARC.
- Add these records at your domain’s DNS provider.
- Come back and choose Check DNS records. When they are found, the sender shows Domain verified.
Tracking and unsubscribe
- Opens and clicks are tracked so you see who read your email and which links they opened.
- Every promotional email carries a one-click unsubscribe link. People who unsubscribe are never emailed promotions again — the opt-out is recorded on their consent.
Removing a sender
Mail already sent keeps it; nothing new goes out from that address.
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Related articles
- Consent, DND, quiet hours and the TRAI 7-day windowThe rules PropZolo applies before any message goes out — consent, opt-outs, DND, the 7-day enquiry window, quiet hours and frequency caps.
- Send a broadcastSend an approved template to a smart list or CSV — opted-out, DND and unconsented people are skipped — with approval, pacing and stats.
- WhatsApp templates and approvalsCreate templates with CRM-field variables, submit them to Meta, understand categories and fix rejected templates.
- Connect WhatsApp Business (Cloud API)Connect your own WhatsApp Business Account with Facebook in one click, or with your own Meta app credentials, and keep the number healthy.
Still stuck?
PropZolo support answers in the app and by email. Something down for everyone? Check the status page.