Send a broadcast

A broadcast sends one approved template to many people at once — a new launch, a Diwali offer, an open house this Sunday. It goes out from your official WhatsApp number, DLT SMS or email — never a personal number.

Create a broadcast

1. 1
   Go to Campaigns → Broadcasts and create one. Pick the channel and template, and fill template values that are the same for everyone (for example holiday = Diwali).
2. 2
   Choose who gets it on the next screen: a smart list or saved view of leads, or an uploaded CSV.
3. 3
   Build the audience to see who gets it and what it costs. PropZolo checks every person for consent, opt-outs, DND, quiet hours and frequency caps, and shows how many are skipped and why.
4. 4
   Set the pace — messages per minute, up to 1,000. Slower is kinder to new WhatsApp numbers.
5. 5
   Send, or submit it for approval.

Approval

If your role can create but not send broadcasts, the draft waits for someone who may send broadcasts to approve it. They approve it, or send it back to you with a note.

While it sends

• It goes out at your pace and waits for quiet hours to end.
• It pauses by itself if the wallet runs out (top up and resume), if Meta pauses the template, or if messaging is switched off for the company — the creator is told why.
• You can cancel it: nobody else gets it; messages already on their way still go out.

Results

Each broadcast shows sent, delivered, read, replied, clicked, failed and opted out, with the cost. Replies land in the inbox like any conversation.