Call faster with the calling queue

Telecallers waste time choosing who to call. The calling queue in the Android app decides for them, in a sensible order:

1. 1
   They called us — missed calls from your leads come first.
2. 2
   Due follow-ups — call-backs you promised.
3. 3
   Fresh leads — new enquiries that haven’t been called.
4. 4
   Smart score — everyone else, best chance first.

Guards

The queue respects calling hours (no calls late at night), cool-downs between attempts, daily caps, parks a lead after too many unanswered attempts, and skips a lead a colleague just called.

Calling sessions and the Auto Dialer

Start a session from the app’s home screen. With the Auto Dialer, the app dials the next lead, waits for the call to end, asks for the outcome, and moves on:

• Double tap new leads — people often pick up the second call, so a new lead that didn’t answer is tried again a moment later.
• Try the second number when a lead has one.
• Log unanswered calls for me — no-answer outcomes are saved without a tap.

The session stops by itself if the phone can’t call (airplane mode, no signal, no SIM), so leads are not marked not reached for nothing. At the end you see a session summary.